IT Officer – IO221

Job Information

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    Category IT Jobs
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    Posted On Sep 19 ,2022
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    Qualifications Bachelor's Degree
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    Employer Name International Medical Corps
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    Contact Email imcnigeriavacancy@internationalmedicalcorps.org

Job Description

DUTIES AND RESPONSBILITIES:

The Information Technology Officer shall be accountable on the following key areas in Maiduguri, Kano and Damboa field offices of International Medical Corps program in Nigeria:

Hardware Support

  1. Configure and install systems and set up new users.
  2. Carry out routine preventive maintenance/checks, and troubleshoot problems with his/her assigned field offices. Ensure all IT hardware equipment and computer accessories/peripherals are maintained effectively.
  3. Ensure all IT problems within the aforementioned offices are identified and solutions found and implemented.
  4. Perform IT hardware inventory update as necessary.
  5. Set up projectors, printers, photocopiers, fax machines, digital cameras, etc. for everyday office use and as necessary for meetings, etc.

Telecommunications Management

  1. Ensure the field/sub-field bases supported by him/her have a well-installed and functioning voice network (IP PBX). All devices are functioning and the service is cost effective.
  2. Troubleshooting technical problems with mobile subscriptions and IP Phone.
  3. Ensure radio and satellite equipment is operational. Ensure satellite phones are working and SIM cards are activated at all times.

Asset Management

  1. Ensure good asset management at the office(s) he/she is supporting through maintenance of an accurate and up to date asset register and inventory tracking system, in close collaboration with the Logistics and Administrative Support Assistants.
  2. Responsible to make sure that all assets (IT and office equipment) are correctly used.
  3. Oversee the issuance and return of assets to/from staff and record all asset movements and disposals of IT equipment.

Incident Management

  1. Providing first level on IT helpdesk support in assigned field offices.
  2. Communicating any service disruptions to users, opportunities and other relevant policies.
  3. Carry out any other tasks required by the line manager.

Security and Backup

  1. Keep the network and all computer systems safe, secure and virus-free.
  2. Report any alleged or suspected misuse of IT systems/equipment, lapses of security and major violations of organizational standards to the in-country IT representative.
  3. Ensure proper backup of all staff information, files and folders.

QUALIFICATIONS

  1. At least 2 years working experience in a similar position.
  2. Proven knowledge of hardware maintenance and ability to solve simple hardware problems; this includes set-up and management of network devices e.g. printers, scanners, etc.
  3. Solid experience in maintaining, trouble-shooting and administering a Microsoft Windows-based (local area) network
  4. Solid background maintaining, trouble-shooting and administering a Microsoft Windows server 2008.
  5. Knowledge of Microsoft Windows operating systems, including XP, Windows 2003, and Window 7, and Microsoft Office applications (Word, Excel, PowerPoint, etc.)
  6. The successful candidate will have excellent communication, organizational skills, including the ability to manage several tasks simultaneously; have strong interpersonal and networking skills and the ability to work with a diverse range of people.
  7. Level of Education – Degree in IT or related IT certifications.
  8. Communication & Interpersonal Skill Level – Excellent
  9. Language Requirements – English – Excellent
  10. Level of IT Expertise Required – Good

Prevention of Sexual Exploitation and Abuse

Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:

Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity.

Equal Opportunities

    International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

 

Interested and qualified candidates should forward their CV to: imcnigeriavacancy@internationalmedicalcorps.org using the position as subject of email.