Putting in and setting up computer systems, networks, software, hardware, printers, and scanners.
Keeping an eye on and maintaining computer networks.
Addressing issues and requests for service as soon as possible.
Supplying technical assistance throughout the company (this may be in person or over the phone).
Creating new users’ accounts.
Equipment maintenance and replacement when needed.
In order to ensure that solutions are successfully deployed and in line with user needs, one must review vendor contracts and coordinate IT purchases (hardware, software, and services).
Carries out the necessary personnel actions and offers the necessary educational and training. programs to guarantee that the professional staff performing the oversight is of the highest caliber.
Put security measures in place.
Keep an eye on firm compliance with requirements and security certificates.
Provide firm personnel with technical support and troubleshoot computer issues.
Installing and updating business hardware and software as required.
Calculate and disclose the cost of replacing or upgrading your computer’s components.