IT Service Desk Officer

Job Information

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    Category Foreign Jobs
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    Posted On Aug 25 ,2020
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    Qualifications Bachelor's Degree
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    Employer Name HJFMRI
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    Contact Email recruitment@wrp.or.tz

Job Description

  • Maintains a thorough knowledge of the organization and adheres to all HJFMRI organizational standards.
  • Assist to Complete Knowledge on Designing and documenting databases with Data Modeling.
  • Serve as liaison between department staff and theICT unitto resolve issues reported from staff through itsupport@wrp.or.tz email.
  • Assisting in Implementing, administrates and maintaining databases.
  • Assist in Troubleshoot computer problems.
  • Track and route problems and requests and document resolutions.
  • Performs routine preventive maintenance on hardware and software.
  • Work one-on-one with staff on applications assistance.
  • Provide recommendations on department applications best use.