The IT Support team maintains the computer networks of all types of organisations, providing technical support and ensuring the whole company runs smoothly.
IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems. Because of the nature of the job, some companies may require their IT Support to undertake shift work.
Installing and configuring computer hardware, software, systems, networks, printers and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the Setting up accounts for new users
Troubleshooting, repairing and replacing equipment as necessary