Job Description
Responsibilities
- Shall be responsible for proper monitoring and maintenance of all IT assets/resources devices
- Troubleshooting of software and hardware faults/escalation
- Ensuring effective help desk support, rapid response to queries and, all IT related issues
- Familiar with the use of LAN and WLAN network technologies to troubleshoot, and resolve faults.
- To document all jobs on the IT Support helpdesk in line with standard operating procedures (SOP)
- Staying up-to-date on the latest process and IT advancements to automate and modernize systems that could be beneficial to the business processes
- Troubleshooting all ERPs in use and carrying out proper maintenance and management.
- Shall be responsible for backend and front-end Web management and, mobile apps development and maintenance
Qualifications & Skills
- B.Sc / HND in Electrical / Electronics, Computer Science/Communication, Info-Tech
- 2 – 3 years experience in a similar role
- Hands-on experience in computer software and hardware installation & maintenance (Core should be on software)
- Web management & development skills
- Tech Savvy
- Networking skills
Compensation & Benefit
Very competitive & negotiable.
Interested and qualified candidates should send their CV and Application Letters to: recruitment@dradrockng.com using the Job Title as the subject of the email.