IT Support Tech – ITST221

Job Information

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    Category IT Jobs
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    Posted On Jun 21 ,2022
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    Qualifications Bachelor's Degree
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    Employer Name Westfield Consulting
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    Contact Email

Job Description


  1. Act as liaison between the IT unit of an organization and it’s clients.
  2. Explain and provide IT solutions to customers in non-technical and comprehensible terms.
  3. Proffer recommendations to clients looking to purchase new equipment or replace existing ones.
  4. Prepare and present reports to update management on IT support operations.
  5. Operate and work with equipment such as smartboards, external storage devices, computer diagnostic tools, printers etc.
  6. Respond to inquiries about hardware or software issues.
  7. Perform scheduled maintenance on computer systems to ensure efficient operations.
  8. Repair or replace faulty components of a computer/network system.
  9. Design and maintain applications/websites for clients.
  10. Attend educational programs, workshops, and seminars to stay abreast with developments in the IT industry.


  1. Microsoft Active Directory
  2. Microsoft 365
  3. Endpoint Security Admin
  4. Web designer, Domain and DNS Admin
  5. Website (WordPress) and Email (cPanel) admin
  6. End User Support (Hardware and Software)
  7. Mobile device management
  8. Vendor management
  9. Graphic Designer.