LOAN RECOVERY AGENT

Salary: 15k + 40% Net Recovery

RESPONSIBILITIES

• Contactcustomers who owe money.

• Negotiatepayment plans.

• Investigateand resolve discrepancies in payment accounts.

• Keeptrack of assigned accounts.

• Follow upcustomers for debt recovery.

• Plan acourse of action to recover outstanding debts

REQUIREMENTS

· OND/HND/Bachelor’s degree in Mass Communication or otherrelated fields.

· Not more than 34 years of age

. 1 – 3 years of workexperience

· Relevant experiencein Customer Service is an advantage.

· Strong phonecontact handling skills and active listening.

· Familiarity withCRM systems and practices

· Customer orientation and ability to adapt/respond todifferent types of characters

· Excellent communication and presentation skills

· Ability to multi-task, prioritize, and manage timeeffectively

· Excellent written and verbal communication skills.

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