Job Descriptions
* Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.
* Maintain debtor’s book to ensure that the debt status is accurate and latest.
* Develop reports on overdue account.
* Monitor slow moving accounts to identify delinquent accounts and take necessary action to recover the debts.
* Post customers’ check and ensure timely credit transfer.* Review collection queue to perform collection activities accordingly.
* Adhere to collections policies and procedures.
* Close a specific number of collection accounts each month to meet assigned target.* Contact debtors and implement repayment schedules and terms.
* Assist the company to take legal action against debtors by providing necessary information
* Carry out other deliverables as assigned by Team Lead
Job Requirements
* B.Sc / HND in Business Administration, Finance, Accounting or any related discipline
* Minimum of 2 years’ experience in collections / Recovery in a consumer finance company, micro finance or bank
* Excellent written and face interpersonal, communication and persuasion skills
* Strong mathematical skills* Commitment to achieving performance goals
* Knowledgeable in Microsoft office tools including MS Excel, Word and power point
* Strong analytical, organizational and attention to details
* Great at time management, multitasking and prioritizations skills
* Ability to work with stress and under pressure
* Excellent communication and negotiating skills.
* Infrastructure to work from home when necessary.