Job Information
Job Description
Responsibilities:
- Help the technical aftersales representative and put all quality control measures into practice.
- Ensure that all items being shipped out are properly labeled and packaged in compliance with the expectations and standards of the business.
- To ensure customer satisfaction, put quality control procedures and guidelines into practice.
- sustain the industry-leading reputation and high standards for customer service.
- Conduct internal reviews of the product inventory and documentation.
- Look into, identify, and disclose any defects in the process or the product.
- Take into account and resolve client concerns.
- Identifying and fixing technical issues with network configuration and account creation.
- To quickly determine the cause of the problem, ask precise questions of your consumers.
- Manage each post-purchase claim.
- Make plans to increase the efficiency of firm processes and the delivery of high-quality products.
- proof of employment as an IT support.
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