Merchant Acquisition Specialist – MAS232 – Jobs in Nigeria 2024

JOB DESCRIPTION

Explore and onboard merchants within assigned territory.
Deploy POS, mobile and desktop apps and train merchants to effectively use them and also manage the relationship
Communicate important company updates to the merchant under their supervision and ensure that the information is understood.
Resolve transaction and application-related issues for merchants.
Escalate transaction issues where necessary to your superior.
Ensure that merchants are empowered to meet targets.
Research new market areas and distribute branding materials to merchants
Work closely with the team in visiting, interacting and focusing on clients’ needs, proffering solutions and where peculiar challenges are recorded, feedback are collected and properly reported to the line manager in a timely manner.
Work closely with the line manager to suggest and recommend new initiatives that could improve merchant experience with the usage of our hardware and software access channels.
Ensure active and inactive business partners are routinely visited.
Ensure at least 80% retention rate at any given time.

EDUCATION QUALIFICATIONS, EXPERIENCE, SKILLS, AND COMPETENCIES

Bachelor's degree in Business Administration, Social Sciences or other related disciplines.

Send your updated CV in a PDF file format to recruitments@istrategytech.com and the subject of the mail should be Channel Manager – iRecharge

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