Merchant Support Agent – MSA221

Job Information

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    Category IT Jobs
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    Posted On Nov 17 ,2022
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    Qualifications Bachelor's Degree
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    Employer Name Kennedia Consulting
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    Contact Email

Job Description

A leading microfinance bank is looking to hire Merchant Support Specialists across the location listed below

Job Location

  1. Lagos Island/Obalende
  2. Lekki
  3. Victoria Island 
  4. Ikeja


  1. B.Sc., HND and OND in any discipline 
  2. Not more than 35 years


  1. Deploy POS, Train & Support merchants. 
  2. Maintaining, Growing Acquiring new businesses within assigned segment by selling, cross selling & up selling of Payments products & services across income lines.
  3. A Merchant Support Specialist is assigned up to 350 merchants within a cluster 
  4. Minimum expected daily merchant visitation / Support – 15 per day and 75 per week 
  5. Merchant visitation is self-directed based on list of assigned merchants and or based 
  6. On support calls received from Banks, Merchants, and the Office.
  7. Visit to office is on a need basis – Pickup / Drop-off of items, Meetings / Trainings etc

Interested and qualified candidates should forward their CV to: using the position as subject of email.