Mobile Repair Technician

Job Information

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    Category Other Engineering Jobs
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    Posted On Jun 22 ,2020
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    Qualifications Bachelor's Degree
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    Employer Name Confidential
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    Contact Email

Job Description

  • Diagnose, troubleshoot and repair mobile phones and tablets
  • Provide recommendations for problem resolution
  • Works under pressure to meet repair time expectations
  • Maintains positive customer relationships and handles issues with professionalism and care
  • Explain complex technical issues to customers in a non-technical, simple to understand manner
  • Provide repair and replacement estimates to customers
  • Ensure that all repairs meet or exceed Mobilecare quality standards
  • Maintain a positive work environment
  • Answer phone calls with a professional, courteous and friendly demeanor
  • Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations