Job Description
Job Summary :
DelonJobs is helping a tier-1 bank in Nigeria to hire 3 Network Operations Centers Manager to Monitor, resolve and escalate all Network, Applications and related issues. To serve as a 1st and 2nd level resolution organ. Salary is negotiable. If your experience matches the requirement and you are interested in the position, kindly send your updated CV to [email protected], and ensure your email subject is Network Operations Centers Manager – TLNAB211
Qualification and Experience:
- First degree in Computing Science, Engineering, Operational sciences or (any other discipline with strong Information Systems component and/or relevant IT Service Management certification
- Minimum of 6 – 8 years IT Operations experience in a technology environment
- ITIL and other professional qualification will be an added advantage
Key Responsibilities:
- Monitor the various Applications using AppDynamics monitoring tool.
- Carry out all suggested response actions to faults raised.
- Generate and send Network NOC Reports (daily, weekly, monthly) as may be required.
- Monitor device thresholds and alert the various teams involved.
Required Knowledge, Skills and Abilities:
- Good knowledge and understanding of banking operations Good and Strong Working Knowledge of Cisco Router, Operating
- Experienced in firewall management.
- Strong Network Troubleshooting Skills.
- Relationship management
- Vendor Management
- Issues management
- Integrity and honesty
- Technology Innovation
- Issues management
- Methods, standards creation