Online Fulfillment Supervisor

Job Information

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    Category Admin & HR Jobs
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    Posted On Feb 25 ,2021
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    Qualifications HND/Bachelor's degree
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    Employer Name thebagshopng
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    Contact Email jobs@thebagshop.com.ng

Job Description

Job Summary

Ensure that customers receive the products ordered for with the expected quality within the shortest possible time-frame.

Job Description

TheBagShop.com.ng is a preferred destination for premium luxury fashion accessories such as shoes, handbags, briefcases, sunglasses and watches.

As the Order Fulfillment supervisor, you will be responsible for the following:

  • Ensuring the minimum delivery timeframes for customers orders.

  • Identifying and working with best logistics partners in key markets.

  • Supervising the movement of orders between our hubs and logistics partners

  • Working with the dispatch riders

  • Supervising and ensuring orders are picked, packed, QAed and shipped ontime.

  • Keying data in all systems required to track and reconcile orders.

  • Ensuring rejected and cancelled orders are returned within acceptable time-frames.

  • Ensuring all orders shipped or returned undergo proper QA and are properly documented.

  • Defining processes that improve operational effectiveness in the area of responsibility.

  • Identifying opportunities through customer insights and analytics to drive performance.

Minimum Qualifications

  • HND Minimum in Engineering or science Field

  • 3-5 years working experience

  • Reside in Lagos and have a good knowledge of getting around Lagos

  • Be able to work with various levels of individuals

  • Be exposed to the Payment on Delivery transaction model

  • Be analytical and detailed oriented

  • Be able to work weekends as required

This is a full time position available in our Oniru, Lekki, Lagos Office. Salary is between 75k and 95K per month based on experience.

Applications should be sent to jobs@thebagshop.com.ng with the subject “Online Fulfillment Supervisor”