Job Information
Job Description
- Responsible for all product listing and content development
- Sourcing and collecting all pictures from Product Managers/Marketing Department/Digital Team
- Effectively manage 3rd party portal seller centre (JUMIA / KONGA, etc)
- Engage with Digital Marketing team to enhance performance of all seller centre platforms
- Engage with web designing team for pictures and graphic editing.
- Manage end to end order cycle management process for all e-commerce orders.
- Follow-up on payment and reconciliation for all e-commerce orders
- Timely update of stock availability for all listed products.
- Conduct price analysis via all e-commerce portals.
- Managing customers’ queries and feedback for service and returns.
- MIS management and reporting.
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