Operations Manager

Job Information

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    Category Admin & HR Jobs
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    Posted On Dec 6 ,2021
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    Qualifications Bachelor's Degree
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    Employer Name Pickmeup
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    Contact Email recruitment@pickmeup.ng

Job Description

Job Description

  • Be active in all of the field operations and work closely with respective supervisors.
  • Solve any technical and operational issues for Drivers and customers as required.
  • Relay feedback and provide suggestions to the technical team and the management team.
  • Perform other tasks as assigned by the management from time to time
  • Make strategic decisions to prioritize within the functional area; guide and set goals for the overall team
  • Present models, findings, and insights to senior management to drive business decisions.
  • Monitoring of ride operations.
  • Identifying trends and rending optimum service to customers.
  • Establish and maintain a professional friendly relationships with drivers.
  • Collaborate with local and other Central Operations teams, as well as marketing, product, and other central functions, to ensure that insights inform broader strategic initiatives.
  • Collaborate with relevant departments e.g. marketing in deploying promos and other activities
  • Provide feedback on customer patronage and perception of pick me up brand and services for brand evaluation and development
  • Provide weekly reports for all activities and departments.
  • Coach and train drivers to ensure proper understanding of the drivers and customers’ application and other goals and policies of the organization required to optimize services.

Requirements

  • Interested candidates should possess an HND / Bachelor’s / Master’s Degree with 1 – 5 years relevant work experience.