- Must be able to provide support to customers, ensuring all their requests within the work scope are handled and timely too.
- Knowledge of other Product like Huawei OSN Series equipment, ZTE, Tellabs 7100 / 8600 Series / 6300 Series will be an added advantage.
- Knowledge of Network Management Systems for Network Elements Management
- Should be able to guide the fiber team on how to resolve fiber-related faults
- Should be able to judge and confirm the status of optical fiber link from the NM