Job Information
Job Description
- This position leads and manages scoping, designing, maintaining, supporting, developing communication Systems, Microsoft, Compute, Backup/DR, and network solutions within an organization or between organizations.
- Speaking with customers via email, phone, physical meetings for initial requirement capture
- Strong knowledge of Compute, Backup/DR, System, and Microsoft Solutions.
- Basic knowledge of Network, Wireless, Collaboration, and Security Solutions.
- Maintain strong relationships with OEMs, in-market field sellers, partner under your area of concertation.
- Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the firm
- Builds relationships especially on C-level with customers and global partners that result in superior solutions and deeper loyalty and adoption of ITH’s solutions
- Support sales team, prioritizing effort based on maximizing total impact on team productivity and profit.
- Establishing the customer environment by designing system configuration, directing system installation, defining, documenting and enforcing system standard
