Having conversations with customers via the phone, email, and in-person to gather their first requirements
Strong Microsoft Solutions knowledge.
expertise in computing, backup/recovery, and systems
basic understanding of wireless, networks, collaboration, and security solutions.
Keep in close contact with OEMs, in-market field sellers, and partners in your area of expertise.
Keep abreast of any OEM product announcements, sales incentives, and programs that are relevant to your service region.
Support the sales team, focusing your efforts to have the greatest overall influence on the productivity and profit of the team, or as instructed by the pre-sales lead or sales lead.
proactively defines the technical solution needed to fulfill the needs of the customer, evaluates the needs that have already been addressed and those that have not, and suggests solutions that maximize value for both the client and the company.