Carry out a PSS intervention plan for each individual client after receiving their consent for the same. Consider emotional, behavioural and social factors that affect their psychosocial well-being.
Provide continuous psycho-social support via regular follow-up meetings, establishing a relationship built on trust and respecting confidentiality protocols.
Close cases when the objectives in the PSS intervention plan have been met and no further needs have been identified.
Provide group counselling as part of a therapeutic intervention plan for with people identified and referred by the case management team or social workers following the opening of a CM case file.
Document cases and ensure that any progress on the individual therapeutic intervention plan and any significant change in the client’s psychosocial well-being and overall situation is duly recorded in a timely fashion.
Participate in individual supervision sessions on a weekly basis with the PSS Team lead, bringing immediate attention to any case of special/emergency needs.
Participate in internal case conferences (when relevant), team meetings, training and workshops as scheduled by the supervisory and management team.
Document all general PSS activities as per DRC and donor reporting regulations and transmit these on a weekly basis to the PSS Team Lead for compilation.
Support the planning, implementation and reporting on all PSS activities via weekly work plans, schedules and people management.
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