Job Description

Responsibilities:

1. Utilize Quality Assurance/Quality Control Management Systems and Procedures for Internal and External Control to guarantee adherence to client requirements.
2. Make sure the method for measuring customer satisfaction is in place and that the analysis is completed on time.
3. Conduct routine audits to make that all identified NCs are correctly closed out and that records are available upon request from the firm, clients, or a third party.
4. Plan and carry out quality management review meetings, making sure that the GM is provided with the minutes that are recorded.
5. Make sure that effective awareness-raising activities are carried out on time.
6. Plan, manage, and oversee quality initiatives intended to guarantee adherence to accepted standards.
7. Creates, maintains, and cooperatively synchronizes quality control goals with operational methods.