Interpret, build upon, and comply with company quality assurance standards
Carefully maintain a complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions
Document quality assurance activities with internal reporting and audits
Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service lines
Identify training needs and take action to ensure company-wide compliance
Pursue continuing education on new solutions, technology, and skills.
Responsibilities
Working together with a Quality Assurance (QA) team to assess product problems and brainstorm solutions
Checking that raw materials or components involved in the production process are of suitable quality
Inspecting production machinery and employees to make sure the production process runs smoothly
Writing production plans that minimise the risk of mistakes during production
Estimating time involved in assuring each product’s quality
Meeting project deadlines
Writing and reviewing testing plans
Performing stress tests that expose the product to increased temperature, vibration, and humidity
Investigating causes of defects that occur during the testing phase
Assessing whether employees need the training to prevent mistakes during production
Creating test plan automation procedures
Suggesting improvements to company infrastructure and processes to prevent future mistakes during production
Communicating with Quality Control about existing defects and how to prevent them in future products
Communicating with other departments such as project management and engineering to coordinate scheduling for QA testing
Reporting discovered defects to all relevant departments for correction
Applying technical skills related to the product being tested (knowledge of programming languages to software QA, knowledge of machinery for hardware, etc.)
Conforming to regulations and international standards when it comes to testing and quality assurance.
Qualifications
Bachelor’s degree or HND
5-15 years of working experience as Quality Assurance professional in the manufacturing sector
Superb computer competence, including database management
Knowledge of quality assurance terminology, methods, and tools
Analytical, problem-solving, and decision-making skills
Demonstrated knowledge of testing best practices, version control practices and defect management practice
Experience working in the woven sack industry is a must.