Job Information
Job Description
- Maintain a well-organized and controlled retention store including product samples drawn at designated intervals (as per the QS Procedure) and retain all QC records.
- Receive from Sales, Customers, Consumers and other party’s product complaints. Record such complaints and carry out detailed investigations into the root cause of the issue. The Investigation to be recorded on a Non Conformance Report (NCR) as per the QS. Monitor and report monthly on all customer and consumer complaints, using a Pareto analysis.
- Develop related Company Policies to promote Health & Safety in the work place including policies around PPE, machine guarding, cleaning and sanitation protocols.
- Conduct audits on behalf of both our company and in conjunction with major customers to ensure compliance to both QS and QA protocols. Advise Management where remedial actions are required, monitor such issues and actions on check sheets to ensure implementation.
- Develop infrastructure including on line capability and Laboratory capability to meet the ever increasing demands associated with improving product safety.
- Conduct audits of all major suppliers (premises, process etc.) to ensure their compliance to our standards. Ensure that such standards are communicated to suppliers either directly or via the Procurement Dept.
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