Safe Programming Officer-POK211

  • KENYA
  • Full time
  • 8 months ago
  • NGO

Job Information

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    Category Foreign Jobs
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    Posted On Dec 22 ,2021
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    Qualifications Bachelor's Degree
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    Employer Name International Rescue Committee (IRC)
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    Contact Email contactus@rescue-uk.org

Job Description

  • Development of effective training materials to support protection mainstreaming and adherence to key protection principles.
  • Organizing and delivering training and workshops on protection mainstreaming
  • Update/review the Standard Operating Procedures and feedback plans together with the Senior Protection Manager and Monitoring and Evaluation department.
  • In collaboration with the Monitoring and Evaluation, Client Feedback Assistant, lead-in and coordinate client satisfaction surveys, consult at-risk groups are on their preferences, needs and aspirations, review and respond to client feedback.
  • Support technological improvement of proactive and reactive feedback mechanisms to collect client feedback
  • Manage and maintain the client feedback registry and ensure it is fully functional
  • Capacity build program staff to ensure that client feedback and complaints are received, appropriately recorded, and responded to in a timely manner
  • Prepare and share satisfaction survey reports, focus group discussions reports to field management teams to inform IRC response
  • Development and Implementation of mainstreaming action plans to ensure assistance and services avoid creating risks and minimize existing protection risks.
  • Support clients to access services and with referrals to partner organizations for assistance.
  • Ensure budget is tracked, including participation in Budget versus Actuals (BVA) review meetings
  • Contribute to documentation of the success stories and lessons learnt of the project during implementation under the support of the Monitoring and Evaluation (M&E) department.
  • Conduct routine data quality audit of the program with technical support of the M&E department.
  • Undertaking regular monitoring and evaluation of activities to assess progress, identify issues, collect information, and document lessons learned.
  • Lead in compiling and submitting timely high-quality donor and activity reports, monthly, quarterly, and final protection programming implementation progress reports.
  • Ensure work plans, spending plans and procurement plans are implemented
  • Represent IRC in relevant coordination meetings at the camp level
  • Contribute to the maintenance of an up-to-date mapping of effective referral pathways and facilitate appropriate action
  • Contribute to business development
  • Intervene with different institutions and service providers to promote clients’ access to needed resources and services.