Facilitate online sales via the website and all other customer touchpoints and demonstrate all the behaviors associated with a high-performance sales culture; in this case, prospect for new business, upsell and cross-sell within our extensive database and deliver results against a quota.
Educate customers on products available and navigate them through available payment options
Follow up with all aspects of each sale until the products are delivered to the customer’s home and the customer is fully satisfied
Well versed and comfortable with the computer and other sales systems
Troubleshoot and resolve customer issues promptly and successfully by investigating problems, developing solutions, and making appropriate suggestions and recommendations.
Prepare and present achievements and weekly/monthly reports
Track and record all opportunities and customer details