Senior Manager

Resolve engineering related escalations of anomalies with or without vendor support as per support contracts.
Participating in post incident reviews, root cause analysis and implementation of recommendations from the RCA report.
Developing and maintain a knowledge base and a product catalog.
Identifying and evaluating options for improving business systems.
Automation of complex, manual and error-prone processes.
Designing solutions that not only considers concepts such as abstraction and modularity but also considers aspects such as maintainability, reusability, performance, security and scalability.
Software development in accordance with the company’s guidelines and standards along with international best practice to consistently deliver high quality solutions.