Job Information
Job Description
•Prepare drawing list and project work plan.
• Develop and produce new methods and/or alternative designs.
• Assist the design and production teams, review engineering content with clients and partners, direct day-to-day departmental requirements, plan and assign work and establish performance objectives.
• Assist with conducting departmental and individual training and development needs analysis.
• Resolve technical issues and establish patterns and practices for the department.
• Respond in a courteous and prompt manner to all client questions, complaints and/or requests to ensure a high level of customer satisfaction and escalate where necessary.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Assist with departmental training on quality service standards and statutory and regulatory requirements.
• Support Project Engineers on-site with relevant information as may be required for optimal performance on site.
• Act as the Firm’s engineering expert and represent the Firm in contract negotiations. • Liaise with industry experts to integrate market specific considerations into the Firm’s Engineering library.
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