Service Engineer

Job Information

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    Category Other Engineering Jobs
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    Posted On May 28 ,2020
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    Qualifications HND/Bachelor's degree
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    Employer Name Technoton Limited
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    Contact Email

Job Description

  • Respond to customer complaints; evaluates and resolves problems ofthe customer;
  • Installation of Air Conditioners and Cold rooms
  • Inspect and analyze equipment, and reviews findings to determine the  solution to the problem
  • Work with technical sales Engineers;
  • Train customer on the equipment installed or serviced
  • Monitor performance of the product and maintain product manuals;
  • Provide customers with regular reports and feedback on their service  requests;
  • Develops and maintains relations with customers;
  • Report common complaints of customers to top management in order to address the situation for future reference;
  • Make recommendations to maintenance technicians; and offers   feedback on product development, features and functions.