Software Deployment and Support Officers
- Perform regular site visits to monitor systems and resolve noted issues satisfactory
- Communicate with with a sense of urgency to the the rest of the team all unresolved issues.
- Monitor and document usage of the electronic system by users to check quality of usage and relay feedback to relevant teams.
- Perform system updates in collaboration with relevant departments.
- Contribute to the review organisational documents such as user training manuals, standard operating procedures and quarterly reports.
- Document user experiences to improve operations and system efficiency.