SW Engineer – SE221

Job Information

  • icon
    Category IT Jobs
  • icon
    Posted On Nov 17 ,2022
  • icon
    Qualifications Bachelor's Degree
  • icon
    Employer Name People2profit-NG
  • icon
    Contact Email jobs.people2profit@gmail.com

Job Description

Job responsibility

  1. Ensure that all issues are resolved to the customer satisfaction within the contracted SLA times and provide onsite assistance as required.
  2. Installing, configuring and administering/managing IBM WebSphere Application Server 8.5 (WAS), Jboss EAP 6 and IIS
  3. Setup and configuration of test environment in order to duplicate issues
  4. Responsible to troubleshoot and identify customer issues with the software and escalate to the R&D team if code changes are required.
  5. Assist in the preparation of reports for customer communication
  6. Establish and maintain excellent working relationship with all customers at all times
  7. Keep up-to-date with product knowledge
  8. Lead Implementation activities at customer site
  9. Provide training on software as required
  10. Create documentation (Support/Training) as required
  11. Document all issues in company tracking system

Qualification and Requirement

  1. HND/BSc in Computer Science or related Technical degree/program
  2. Minimum of 7 -10 years’ relevance experience in a customer support role and prior experience in banking or warehousing industry is compulsory
  3. Excellent verbal, written communication and interpersonal skill are a must.
  4. Must be willing to work in a 24×7 environment.
  5. Must be willing to travel on-site and for extended periods if required.
  6. Possess Strong SQL and database (MS SQL 2012, Oracle 12C) administration (back-up/restore) skills
  7. Proficient with war, ear application deployment in Java EE Application Servers environment.
  8. Deep understanding of JDBC and JMS connection management within WebSphere, Jboss
  9. Experience with .NET application installation and deployment
  10. Configuring and integrating applications with database (MS SQL and Oracle), LDAP, Core Banking and 3rd party applications
  11. Understanding of networking and network standards/protocols, such as DHCP, DNS, SSL, TCP, UDP, FTP, SFTP and IP.

Salary – #300,000, HMO, Leave and Pension

Interested and qualified candidates should forward their CV to: jobs.people2profit@gmail.com using the position as subject of email.