Job Description

Topup Mama – TDR – General Trade 

About TopUp Mama 

About the role 

We are looking for a TDR – General Trade who will be responsible for acquiring new restaurants and servicing existing ones with a focus on increasing net revenue while building long term relationships with the restaurants.

Key responsibilities for this role are:

• Reporting – Share accurate and timely sales reports highlighting each day’s achievements against set targets.
• Focusing on growing the number of restaurants ordering with TopUp Mama by acquiring 4 new quality General Trade restaurants daily in assigned territory.
• Monitoring and reporting all competitor’s activities in the market so that TopUp Mama can devise ways of staying competitive in the market.
• Achieving ambitious target of GMV, net revenue and average product mix which will be determined per month
• Hitting a retention rate of not less than 80% across all the customers acquired by you.

Who you are 

We are looking for someone who has :

• Ability to own a sales number with proven ability to meet and exceed sales quotas
• Energetic and aggressive with personal selling experience with a wide sales network, go-getter attitude
• Good communication and negotiation skills – ability to express themselves and sell
• Good knowledge of Nairobi Metropolitan market and the general trade landscape preferably in FMCG industry
• Have an attitude of ownership, accountability and quality by working collaboratively with the relevant stakeholders in proactively sharing feedback and escalating customer issues to attain the best customer experience
• Proficient in Microsoft Suite and G-Suite

We believe that a great TDR – General Trade can come from many industry and organizational backgrounds and there is no set years of experience that is required for a talented person to fill this role. 

However, preference will be given to the following:

• Good knowledge of Lagos restaurant general trade landscape preferably in FMCG industry
• Good communication and negotiation skills – ability to express themselves and sell
• Energetic and aggressive with personal selling experience with a wide sales network, go-getter attitude
• Have an attitude of ownership, accountability and quality by working collaboratively with the relevant stakeholders & proactively sharing feedback
• Ability to own a sales number with proven ability to meet and exceed sales quotas

This role will be based in Lagos.

Why TopUp Mama 

We are venture-backed and growing fast. We launched less than 10 months ago and we are already serving more than 3000 customers. You get an opportunity to jump onto the rocket ship near the ground floor.

We believe that: 

• Our team should grow as fast as the company. If you do well, you will have every opportunity to rocketship your career
• If we win, our team should win. Company shares are a key part of the compensation for all mid-senior hires
• Speed is a Virtue. We make decisions quickly and are not afraid of failing. We prioritize learning by doing
• Everyone is an owner of their work. We do not micromanage, only challenge. We let you own your domain and drive your work independently.

If that sounds exciting, great! Topup Mama may be the perfect place for you. But, Topup Mama is not for everyone. 

• We are an early-stage start-up. It may be chaotic at times with shifting priorities 
• This is not a 9-5 job. This a whatever it takes to get it done job
• This is not a place where we will tell you exactly what to do. You will be expected to manage your own work to achieve the outcomes
• We love being around our customers. If you enjoy sitting behind a desk all day, this may not the best place for you

TopUp Mama is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender identity or expression, marital status, physical disability, political affiliation, race, religion, or any other characteristic protected by applicable laws, regulations, and ordinances.