Manage the sales and operation of the Transport Department for their own fleet.
Sells haulage offers to new and existing clients, includes ex-port, ex-work, ex-warehouse haulage services required by various Import/export traders and manufacturing unit.
Consults with assigned clients to understand their distribution networks and determines the transport requirement to support the haulage of various cargo types.
Serves as liaison with internal and external partners for daily operational activities
Entrusted to liaise with different agencies at Nigeria ports to complete the E-call up protocols for timely and safe entry of own fleet for loading or delivery within port terminals.
Ensures close supervision of loading along with driver, generates waybill/do with related cargo supporting and tracks the entire haulage activity till the cargo is delivered.
Supervises safe and scientific way to load various cargo keeping health, safety, security and environment as major concern always.
Proactively supports and informs the customer service lead with daily Loading reports.
Coaches and train company drivers about route, lead time and ethical manners.
Maintains good rapport and understanding with clients.
Root cause analysis and problem resolution for all haulage operations. Review current processes for continuous improvement and quality assurance.
Must have a vast knowledge of transport and logistics, Retail experience.
Sales and operations experience is a plus.
Ability to treat information, data and records confidentially.
Excellent communication skills: Good interpersonal skills using tact, patience and courtesy.