Job Description

DelonJobs is seeking to hire Team Lead, Verification for a digital lending startup backed by one of Africa’s largest banking groups, with a goal to build Africa’s largest consumer and SME lender. The team leads will work in our Abeokuta office and earn N500k Monthly Gross. The Team lead Verification officer will report to the Head of Operations and have the responsibility of overseeing and managing a team responsible for verifying the accuracy, authenticity, and completeness of information provided by individuals or entities. You will play a pivotal role in ensuring that verification processes are conducted efficiently, accurately, and in compliance with relevant regulations and company policies. If you are interested and consider yourself a great match, please send your CV with the subject OGTVO01 to [email protected].

Job details

• Lead a team of credit documentation verification officers, providing guidance, support, and direction to ensure efficient and accurate completion of tasks.
• Develop and maintain standardized procedures and protocols for credit documentation verification, ensuring compliance with regulatory requirements and company policies.
• Conduct regular quality checks and audits of credit documentation verification processes to identify discrepancies, errors, or areas for improvement, and implement corrective actions as needed.
• Provide training, coaching, and ongoing professional development opportunities to team members to enhance their knowledge and skills in credit documentation verification techniques, compliance standards, and customer service.
• Oversee the thorough examination and verification of various credit-related documents, including loan applications, financial statements, collateral documentation, to ensure accuracy, completeness, and compliance with lending criteria.
• Interact with customers, internal stakeholders, and external parties to address inquiries, provide updates on document verification status, and resolve issues or concerns related to credit documentation.
• Handle escalated cases or complex credit documentation verification issues, collaborating with other departments or senior management to find solutions and ensure timely resolution.
• Ensure adherence to regulatory requirements, industry standards, and company policies governing credit documentation verification processes, including data privacy, confidentiality, and anti-fraud measures.
• Maintain accurate records of credit documentation verification activities, compile performance metrics, and prepare regular reports for management review, identifying trends, patterns, and areas for improvement.
• Prepare periodical/regulatory reports and ad hoc reports and to ensure the reporting are in punctuality and accuracy and ensure the documents and reports filing are kept tidy and orderly.
• Identify process related risks, identify process improvement opportunities to increase efficient and effective loan stipulation verification and offer suggestions on potential controls to mitigate risks.
• Identify potential risks and vulnerabilities in credit documentation verification processes, implement controls and safeguards to mitigate risks, and monitor compliance with risk management protocols.

Requirements

• A Bachelors’ degree from an accredited university
• Previous experience in credit documentation verification or a similar role within the financial services industry, with demonstrated leadership and supervisory experience.
• Strong knowledge of credit documentation requirements, lending regulations, and industry best practices.
• Excellent analytical skills and attention to detail, with the ability to review and analyze complex financial documents accurately.
• Effective communication and interpersonal skills, with the ability to interact professionally with team members, customers, and stakeholders.