Warehouse Officer (WHO) is in charge of inventory in a warehouse or similar space. He/she works as a warehouse worker to receive and record new stock as it comes in, and move stock onto trucks or store shelves as needed.
He/she create schedules, monitor stock levels at the warehouse and know when to replenish stock.
The Warehouse Officer is focused on time, making sure every item of stock gets to its destination on time, and that there are no shortages on shelves. They make sure the equipment is regularly serviced and help train new employees.
Depending on the job, warehouse officer may have similar duties to a scheduler or logistician. They also oversee and coordinate the daily warehousing activities.
But not limited to the above, will perform other related duties as requires.
Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring the quality of goods
Measure and report the effectiveness of warehousing activities and employee’s performance
Organize and maintain inventory and storage area
Ensure shipments’ and inventory transactions’ accuracy
Communicate job expectations and coach employees
Determine staffing levels and assign workload
Interface with customers to answer questions or solve problems
Maintain items record, document necessary information and utilize reports to project warehouse status
Identify areas of improvement and establish innovative or adjust existing work procedures and practices
Confer and coordinate activities with other departments