Administrative Assistant (AA0126)

Summary

• We are seeking a detail-oriented and organised Administrative Assistant to join our team.
• This individual will provide comprehensive administrative support to various departments, managers, and team members, contributing to the overall success of our organisation
• The successful candidate will demonstrate a proactive attitude, problem-solving skills, and the ability to work both independently and collaboratively within a team.
• Flexibility and adaptability are important, as responsibilities may evolve to meet changing organisational needs.
• This role offers an opportunity to contribute to the overall efficiency and success of the company while gaining valuable experience in administrative support

Responsibilities

• Handle all pre-sales enquiries from multiple channels, including email and Instagram
• Handle business telephone lines (SMS, Calls, WhatsApp) and respond to customer requests in a timely, professional, and helpful manner
• Efficiently route sales enquiries to the sales team
• Manage communication between different stakeholders, i.e. customers, internal team, contractors
• Ensure proper closeout of each learning session, e.g. report collation, sales cycle management
• Maintain a comprehensive database of leads and orders
• Perform other clerical duties such as organising meetings, scheduling appointments, managing company equipment/resources, etc.

Requirements

• Excellent verbal and written communication skills
• Proven experience as an administrative assistant or in a related role is compulsory
• Good use of Office suite applications (e.g. word processing, spreadsheets, presentations)
• Strong organisational and multitasking skills in a fast-paced environment
• Attention to detail and accuracy in all tasks is compulsory
• Time management skills
• Strong problem-solving and decision-making skills
• Solid experience with digital media applications
• Ability to maintain confidentiality and handle sensitive information.

How to Apply
Interested and qualified candidates should send their resume and cover letter in PDF form to: careers@earlystemer.com using the Job Title as the subject of the email.

Note
The cover letter should include answers to the following questions:

• Can you describe a time when you had to juggle multiple tasks or projects simultaneously?
• How did you prioritize and stay organized?
• Parents often have questions and concerns about their child's online learning experience. How would you handle inquiries from parents and provide them with a positive and reassuring interaction?