Job Description

Responsibilities

1. Contacting customers via email, phone, and in-person meetings to gather initial requirements
2. Solid understanding of Compute, Backup/DR, System, and Microsoft Solutions.
3. Understanding of network, wireless, collaboration, and security solutions
4. Maintain strong relationships with OEMs, in-market field sellers, and partners in your focus area.
5. Keep up with the latest OEM product announcements, sales incentives, and programs in your area.
6. Support the sales team by prioritizing effort based on the greatest overall impact on team productivity and profit, or as directed by the Presales Lead or Sales Lead.
7. Proactively scopes the technical solution required to address customer requirements, assesses met and unmet customer needs, and recommends solutions that maximize value for both the customer and the organization.
9. Coordinates closely with internal sales, sales support, and service resources to ensure that solution design meets the needs of customers.
10. Meets or exceeds assigned targets for profitable sales growth in assigned product lines, markets, channels, or teams supported
11. proactively seeks out additional business development opportunities within clients Collaborates with sales to ensure that these opportunities are covered and advanced effectively.
12. Maintains high levels of customer satisfaction that meet company standards
13. Completes required training and development objectives within the time frame specified.
14. Builds relationships with customers and global partners, particularly at the C-level, resulting in superior solutions and increased loyalty and adoption of ITH’s solutions.
15. To ensure optimal performance, develop and maintain strong relationships with internal and external stakeholders.
16. Creating a customer environment by designing system configuration, directing system installation, and so on.

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