Client Relationship Manager (CRM0126)

Job Summary

• The position is responsible for developing, maintaining, and managing sales activities of the business within Abuja environs, as well as developing and implementing an innovative, growth-focused commercial strategy, focused primarily on new opportunities and markets.

Key Responsibilities for this Role

• Directing strategy towards the profitable growth and operation of the company.
• Represents the company externally to enhance and strengthen the company’s profile and optimizes all business development opportunities.
• Maintains a good level of understanding and knowledge of the Company’s products and services, ensuring that customer queries can be captured and dealt with accurately and appropriately
• Ensures that all commercial activities meet or improve on budget, cost, volume and efficiency targets (Key Performance Indicators (Key Performance Indicators)) in line with business objectives.
• Achieve growth and hit sales targets by successfully meeting set targets
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Work with the Head of Sales & Marketing to ensure consistent lead generation.
• Support the Head of Sales & Marketing in preparing and implementing annual work and resource plans; support their applicability within the overall company strategy.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options.

Requirements for the Role

• University Degree in a relevant discipline with a minimum of 4 years’ work experience in ICT/Telecoms or related industry.
• Master’s degree from a recognized University will be an advantage.
• Membership in professional management associations will be an added advantage.

How to Apply
Interested and qualified candidates should send their CV to: careers@ithorizonsgroup.com using the Job Title as the subject of the mail.

Locations: Abuja (FCT) and Lagos
Employment Type: Full-time