| Lagos, Nigeria
*Job Summary:*
As a Customer Service Lead, you'll drive customer satisfaction, lead a team of CS reps, and embody our fashion culture.
*Key Responsibilities:*
- Lead and coach a team of customer service reps
- Resolve complex customer issues
- Drive customer satisfaction and loyalty
- Collaborate with teams to improve processes
- Analyze customer feedback to improve service
*Requirements:*
- 2+ years customer service experience
- Leadership experience preferred
- Excellent communication skills
- Customer-focused mindset
- Ability to work in a fast-paced environment
*Our Culture:*
Clear, fashion-forward, and customer-obsessed. You'll thrive if you're passionate about delivering top-notch service with style!
Click here to apply: https://forms.gle/281sCNyGtkkstt4b9
For Immediate Interview schedule.