Sales Representative/Customer Service Officer (SCS261)

*Key Responsibilities*

• Excellent verbal and written communication skills.
• Strong telephone and email etiquette.
• Ability to clearly explain products/services to customers.
• Strong negotiation and persuasion abilities.
• Ability to identify customer needs and close sales effectively.
• Upselling and cross-selling capabilities.
• Lead generation and follow-up skills.
• Strong problem-solving abilities.
• Ability to handle complaints professionally and calmly.
• Customer-focused mindset with high service orientation.
• Ability to build and maintain long-term client relationships.
• High level of integrity and professionalism.
• Ability to work under pressure and meet deadlines.
• Strong time management and organizational skills.

*Requirements*

• B.Sc. in Business Administration, or any business related field.
• 1–3 years of experience as a sales/customer service representative.
• Strong communication, interpersonal, and persuasion skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Proficiency in Microsoft Office and familiarity with social media selling.
• Good problem-solving attitude and ability to remain calm under pressure.
• Goal-driven, with a positive and customer-centric mindset.

*How to Apply*
Interested and qualified candidates should send their CV to hr.twifclothing@gmail.com  using “Sales & Customer Service Representative as the subject of the email.