Telesales Representative (TS0126)

Job summary

The Telesales Representative is responsible for generating sales through outbound and inbound calls, maintaining customer relationships, and achieving sales targets by promoting the company’s products and services.

Min Qualification: HND Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 9 to 5 Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

• Make outbound calls to prospective and existing customers
• Promote and sell company products and services over the phone

Follow up on leads and customer inquiries

• Maintain strong relationships with customers
• Provide accurate information about products, pricing, and promotions
• Achieve assigned sales targets and performance goals
• Handle customer complaints or escalate issues when necessary
• Update and maintain customer records and sales reports

Work closely with other departments to ensure customer satisfaction

Requirements:

• Strong communication and interpersonal skills
• Good negotiation and persuasion abilities
• Ability to work under pressure and meet targets
• Basic computer knowledge
• Good command of spoken and written English
• Previous telesales or customer service experience is an advantage

FULL_TIME