Ticketing Officer / Business Development Officer (TOB0126)

Job Summary

• The Ticketing Officer is responsible for managing travel bookings, issuing flight tickets, providing accurate travel information, and ensuring excellent customer service for clients.
• The role involves working closely with airlines, travel partners, and clients to deliver efficient and cost-effective travel solutions.

Key Responsibilities

• Handle flight reservations, ticket issuance, revalidation, re-issuance, and cancellations.
• Provide customers with accurate information on flight schedules, fares, and travel requirements.
• Assist clients in planning travel itineraries based on preferences and budget.
• Use Global Distribution Systems (GDS) such as Amadeus, Galileo, or Sabre for ticket booking.
• Process payments and maintain accurate records of all transactions.
• Ensure compliance with airline policies, visa, and immigration regulations.
• Resolve customer complaints and handle travel-related queries promptly.
• Keep up to date with airline promotions, fare changes, and industry trends.
• Prepare daily, weekly, and monthly sales and booking reports.
• Maintain good relationships with airlines, travel agents, and corporate clients.

Requirements / Qualifications

• OND / HND / Bachelor’s Degree in Tourism, Travel Management, Business Administration, or related field.
• 1–3 years of experience in a travel agency or airline ticketing role.
• Accounting background
• Proficiency in GDS software (Amadeus, Galileo, or Sabre).
• Excellent communication and customer service skills.
• Strong attention to detail and ability to work under pressure.
• Good sales and negotiation skills.
• Knowledge of visa processes, travel insurance, and destination information is an advantage.
• Trainable computer-literate applicants can apply
• Applicant must reside on the Island for ease of commuting to work.

How to Apply
Interested and qualified candidates should send their Resume to: Odiz29@yahoo.com using the Job Title as the subject of the mail.

Note: 08160326808 (WhatsApp only).