Responsible for the crafting and directing the strategic direction of the company to ensure that members have access to quality healthcare in a conducive provider environment at a reasonable cost that guarantees operational profitability
Oversees Care coordination, Case management, Provider Administration, Call Centre and Quality Assurance units in the company
Formulate policies and initiatives for effective provider network management, medical cost management, quality assurance and cordial relationship with providers that results in excellent service delivery
Assist with product development, working in conjunction with Heads of underwriting and business development to periodically review plan benefits in line with historical utilization patterns to and the competition to mitigate risks and ensure operational profitability
Ensure medical cost control through analyses and trending of utilization patterns and formulate and execute measures to minimize medical cost.
Develop relationships with the leaders of healthcare providers to ensure service excellence and no disruption of service by healthcare providers
REQUIREMENTS
First Degree in Medicine from a recognized Institution.
Experience: 3 years and above with the HMO space
JOB SKILLS
Critical thinking
Problem solving skills
Time Management and Excellent communication skills
Teamwork skills
Knowledge of Health Insurance will be an advantage