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Technical Support Officer
Lagos State
NIGERIA
Full time
4 years ago
Information Technology
Job Information
Category
IT Jobs
Posted On
Jul 31 ,2020
Qualifications
Bachelor's Degree
Employer Name
Arit of Africa Limited
Contact Email
careers@aritofafrica.com
Job Description
Responding to support tickets from clients and colleagues within agreed Service Level Agreements
Resolving support tickets in a fast and professional manner
Keeping support requester updated on the progress of resolving their support ticket
Actively comment your work for each support query and forwarding SLA quotations to clients and accounts department for effective billing
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