Bachelor of Engineering

Second class upper division in production engineering

DATA ANALYST

• Establish and track key performance indices (KPIs) for product features and business initiatives, including A/B testing, conversion rates, and feature experimentation.
• Help front-line teams make data-driven decisions by offering current, relevant insights.
• Optimize statistical quality by developing data collection systems and analytics procedures for clients.
• Transform raw data into actionable insights and make recommendations based on synthesized business intelligence and trend data to management and decision-making teams.

TECHNICAL SUPPORT

• Took customers’ requests and ensured that products and/or services were delivered on time
• Investigated problems; prepared reports; developed solutions, and made recommendations to management team in order to resolve customer complaints
• Offered after-sales customer service support
• Received inquiries and directed such to the appropriate channel(s)
• Kept and maintained records of customer inquiries and sales

INTERN

• Actively participated in well surveillance.
• Carried out sample inspection and analysis to ensure quality assurance of crude. 
• Embarked on production process monitoring (observing and recording process parameters – temperature, pressure etc. at the flow station and notifying the operations personnel on duty when these parameters were at or above the specified threshold).