Addosser Microfinance Bank – AMB221

Job Information

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    Category Other Customer Service Jobs
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    Posted On Aug 10 ,2022
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    Qualifications Bachelor's Degree
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    Employer Name Addosser Microfinance Bank
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    Contact Email careers@addosser.com

Job Description

Responsibilities


  1. Providing introductory information to new customers.
  2. Ensuring that customers are satisfied with products or services.
  3. Following up with clients or customers to check that they’re still satisfied with any service.
  4. Letting customers or clients know about additional products or services.
  5. Determining the quickest, most effective ways to answer a client’s or customer’s questions.
  6. Escalating queries and concerns.
  7. Troubleshooting common issues with a product or service.

Required Qualifications, Skills & Experience

  1. OND in Business Administration, Accounting or any numerate disciplines and the Social Sciences.
  2. 0 – 2 years work experience.
  3. High computer literacy.
  4. Strong interpersonal and analytical skills.
  5. Good written and oral communication.
  6. Attention to details.
  7. Must not be above 28 years old.
  8. Assertive and self-driven.
  9. Candidate must Live Within Ile – Epo