Assist to lead staff members in the pharmacy by assigning work tasks, supervising, evaluating, hiring, employee relations and training staff;
§ Assistant to address customer inquiry and complaints with an aim of customer retention;
§ Responsible for opening and closing procedures for the pharmacy;
§ Maintain pharmacy and store protocols and procedures i.e. the storage of drugs;
§ Assist to maintain and manage inventory & stock, ordering new supplies when necessary and keeping inventory areas organized;
§ Responsible of the profitability of the Branch i.e. collecting money from customers, balance registers, checking daily receipts to maintain the pharmacy budget and getting new customers on board;
§ Ensure the branch is kept clean, tidy and well organized at all the time;
§ Assist to manage overtime at the branch and ensure timely submission of inputs for payroll processing;
§ Assist to carry out quarterly and annual performance reviews of the branch staff;
§ Oversee orders and delivery to all branch customers;