Communication Officer

Job Information

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    Category Customer Service Manager Jobs
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    Posted On Jun 18 ,2020
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    Qualifications Bachelor's Degree
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    Employer Name Carolina for Kibera (CFK)
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    Contact Email hr@carolinaforkibera.org

Job Description

  • Work with CFK staff in both Kenya and the US to conceptualize and implement communications strategies and campaigns.
  • Lead the implementation of communication strategy including organizational brand positioning.
  • Develop, write and edit communications and marketing materials, including press releases, newsletters, blog posts and social media content.
  • Promote communications and marketing materials through appropriate social media channels.
  • Ensure that all communications and marketing material aligns with CFK brand standards.
  • Maintain digital media archives including photos and videos.
  • Responsible for local branding, advertising, trade shows, organization events and assisting in the development of promotional collateral.
  • Manage the communication calendar to support partnership development efforts.
  • Develop escalation protocols for managing communication crises, should they arise.
  • Track analytics and create reports detailing successes and failures of communications campaigns.
  • Collaborate with appropriate program staff to gather, oversee, and deliver program impact stories for multi-channel campaigns encompassing thought leadership, email campaigns, blog posts, and social media strategies.
  • Contribute to and execute local media outreach (press kit) materials including press releases, pitch letters, case studies, feature articles, and trend stories.
  • In collaboration with US staff, assist with the development of the annual report.
  • Write, copy edit and assist in the development of donor reports and grant proposals.
  • Additional duties as assigned.