Debt Recovery Agent (Hausa Speaking) – DRA221 – Jobs in Nigeria 2023

Description

oversees the loan recovery process.
daily or weekly consumer contact to remind them of their past-due loans.
daily or weekly client follow-up regarding the date of the preceding payment redemption.
providing clients with the best payment options and arranging reasonable payment schedules.
fully comprehends the allocated product and portfolio.
responding to consumer inquiries and raising the priority as necessary.
keeping accurate, current records for consumer accounts.
daily or weekly reporting of reliable consumer feedback.

Qualifications

HND or B.Sc. required as a prerequisite, with 0 to 2 years of work experience.
It will be advantageous to have prior intele-collections or customer service expertise.
a command of the Hausa language.
superior written, verbal, and negotiating skills.
Strong command of at least one other local or foreign language in addition to the English language.
Agile, teachable, and open to new ideas.
the capacity to work in a fast-paced atmosphere as a team.
Strong listening abilities and attention to detail.
Skills in persuasion, sales/marketing, and analysis will be advantageous.

Deadline November 30, 2022

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