Job Description
Manage the expansion of the Company’s PAYGrow customer finance offering
- Evaluate the existing PAYGrow portfolio strategy and use key learnings to improve the structure of SunCulture’s PAYGrow offering
- Partner with the CFO to support the financing of the PAYGrow offering
- Manage and report on the progress of the PAYGrow portfolio to external and internal stakeholders
- Liaise with the Company’s legal counsel to optimize and implement improved PAYGrow contracts and adhere to local and international regulatory requirements
- Ensure compliance with national regulations and customer protection legislation in each relevant jurisdiction
PAYGrow Portfolio Management
- Refine the customer credit assessment process
- Optimize the organization’s credit systems and processes in line with the lessons learned from the existing operations with the objective of minimizing the loss rate, underqualified sales, and optimizing collections
- Define and manage the organization’s credit KPIs, improve dashboards required by the Board and Senior Management
- Partner with the Director of Software, Head of Business Intelligence, and COO to refine/improve IT systems
- Collaborate with the Product team to ensure compliance with PAYGrow policy execution
Credit Risk Management
- Support the improvement of financial models/dashboards that manage the organization’s credit risk exposure
- Oversee all audit and internal control operations, ensuring strict credit risk controls are in place and adhered to
- Coordinate all external projects/audits relating to the PAYGrow offering and ensure recommendations are implemented
- Develop and test strategies to improve PAYGrow performance through rewards/penalties and other opportunities to end-users.