Job Description

About Cr8careers:

Cr8careers is a dynamic and innovative company dedicated to revolutionizing the career development landscape. Our mission is to empower individuals on their career journeys by providing transformative solutions and experiences. As we continue to grow, we are seeking vibrant and customer-focused Hostesses to join our team. This role offers a unique opportunity to be the face of Cr8careers, creating welcoming and engaging environments for our clients and visitors.

Job Overview:

As a Hostess at Cr8careers, you will be the first point of contact for clients, visitors, and guests. Your role is to ensure a warm and professional reception, creating a positive impression of Cr8careers and setting the tone for a memorable experience. The ideal candidate should possess excellent interpersonal skills, a welcoming demeanor, and the ability to handle various responsibilities simultaneously.

Key Responsibilities:

• Front Desk Management:
  • Greet and welcome clients, visitors, and guests as they enter the Cr8careers premises.
  • Maintain a tidy and organized reception area to create a positive and professional first impression.
• Customer Service:
  • Provide exceptional customer service by assisting clients with inquiries, providing information about Cr8careers services, and offering support as needed.
  • Handle client and visitor requests promptly and efficiently.
• Appointment Scheduling:
  • Manage appointment schedules for meetings, consultations, and events.
  • Coordinate with team members to ensure seamless scheduling and adherence to appointments.
• Event Coordination:
  • Assist in the coordination of events hosted by Cr8careers, including workshops, seminars, and networking sessions.
  • Collaborate with the events team to ensure successful event execution.
• Phone and Email Communication:
  • Answer incoming phone calls, direct calls to appropriate personnel, and take messages when necessary.
  • Respond to email inquiries and forward them to the relevant departments.
• Client Registration:
  • Facilitate the registration process for clients, ensuring accurate and complete information is collected.
  • Provide guidance on the Cr8careers services available.
• Visitor Guidance:
  • Escort visitors to designated areas and provide assistance as needed.
  • Maintain knowledge of Cr8careers facilities to guide visitors effectively.
• Administrative Support:
  • Provide administrative support to various departments, including data entry, filing, and document preparation.
  • Collaborate with team members to ensure efficient office operations.
• Feedback Collection:
  • Collect feedback from clients and visitors to assess their experience with Cr8careers.
  • Contribute insights for continuous improvement in customer service.
• Team Collaboration:
  • Collaborate with colleagues in different departments to ensure a cohesive and positive workplace environment.
  • Communicate effectively with team members to address any challenges or opportunities.

Qualifications and Skills:

• High school diploma or equivalent; additional certifications in hospitality or customer service are a plus.
• Proven experience in a customer service or front desk role, preferably in a hospitality or corporate setting.
• Excellent verbal and written communication skills.
• Friendly and approachable demeanor with strong interpersonal skills.
• Proficient in using office equipment and computer applications.
• Ability to multitask and handle various responsibilities simultaneously.
• Attention to detail and a commitment to providing exceptional service.
• Flexibility in working hours, as occasional evening or weekend work may be required.

Interested candidates are invited to submit their resume, a cover letter expressing their interest in the position, and any relevant certifications to [careers@cr8careers.com].